Physiotherapy Cancellations

Please note that cancellations can be made by clicking the link in your appointment confirmation or reminder email, although it cannot be cancelled by this method after the 24 hour cancellation policy deadline. If you need to cancel, or are running late,
please call 0845 331 6116 option 2, or email reception@physioworks.co.uk.

Studio Pilates Bookings & Cancellations

All pilates bookings and cancellations are taken by email, please email suzy@physioworks.co.uk. Please be aware that we have a 24 hour cancellation policy.

Important Medical Insurance Information

Physioworks physiotherapy is accepted by medical insurance companies, except bupa, but please check with your insurers before booking an appointment if you want our fees to be reimbursed.

AXA PPP’s rules mean that all treatments are only a maximum 30 minutes long, including the first session. We will invoice AXA PPP directly for you. If booking online you need to select the 'AXA PPP First or Follow on Physiotherapy session’ option, or if booking over the phone please identify to the Receptionist that you are claiming your treatment through AXA PPP. You will need to bring your AXA PPP details with you and have the treatment approved by AXA PPP first.